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If you are experiencing inclement weather in your area, please check your event on thesocietyfashionweek.com for the most recent up to date status. You can also check your email periodically. We will send you a notification if there is a change for your event.

As part of our Fan Guarantee, tickets for participating venues and teams are fully refundable for 72 hours after purchase.

Our Fan Guarantee also entitles you to make an exchange or upgrade if you find tickets of equal or higher price for participating venues and teams.

*Please Note: we cannot refund or exchange tickets for events that are less than a week away, and we cannot refund or exchange resale tickets.

Of Course!  Our office is open Monday-Friday from 9:00am-5pm EST for any purchases or questions.  +1(844)697-5286 ext 2.