Our goal is to make your purchasing experience easy, efficient and equitable, so we can get you on your way to our events as quickly as possible. The following is designed …
Privacy Policy
At The SOCIETY Fashion Week (https://thesocietyfashionweek.com), one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded …
Can I get a refund?
Even though we hate to see you go, if you are asking yourself “can I get a refund”? Refunds are available within (1) one day of your purchase, however there …
How do I contact The SOCIETY support?
Are you struggling to find the answers to your question, and asking yourself “how do I contact The SOCIETY support”? Click here for info. The best way to reach SOCIETY …
Transfer your fashion week ticket
If you would like to transfer your fashion week ticket to another person, you can do so from your Universe account. Tickets can only be transferred individually. Once a ticket …
Edit fashion week ticket information
The ability to edit fashion week ticket information varies by event. If the ability to edit fashion week ticket information is turned on, information associated with a ticket and/or order …
Why is my fashion week ticket not “released” yet?
Are you wondering “why is my fashion week ticket not “released” yet?” All fashion week tickets are to be released (1) one week prior to event. When buying fashion week …
Find your fashion week tickets
Please note: to protect against ticket fraud, all tickets are automatically emailed (7) seven days prior to event. If you cannot find your fashion week tickets, first check your …
Buying fashion week tickets
The checkout process is the same whether you are booking directly from thesocietyfashionweek.com, Universe.com, Facebook, or any other partner site. To purchase tickets to a Universe event: 1. Select the ‘Get Tickets‘ …
Why did my payment fail?
When a charge is created, credit card companies and payment processors take many factors into consideration to determine if the charge is valid or not. Failed payments typically happen when …